1. Who We Are

Daybookpro (“we,” “our,” or “us”) provides a logistics and transport management platform for planning, execution, tracking and billing of shipments. This Privacy Policy explains how we collect, use and protect information when you visit our website or use the DaybookPro platform.

2. Information We Collect

Account and contact information: your name, email address, company details and phone number when you register for an account, request a demo, or contact us.

Operational data: shipment, booking, and tracking data that you or your organisation enter into the platform in the course of using our services.

Billing information: payment and invoicing details necessary to process subscription fees, handled via secure third-party payment processors. We do not store full card details on our own servers.

Technical and log data: your IP address, browser type, device information, and usage data collected automatically when you visit our website or use the platform, for diagnostics, performance monitoring, and security.

3. How We Use Information

We use the information we collect to provide and improve the DaybookPro platform, process transactions, respond to enquiries, provide customer support, and maintain the security and performance of our services.

4. Cookies and Analytics

Our website and platform use cookies necessary for core functionality, such as keeping you signed in, and may use analytics cookies to help us understand how our site and platform are used. You can control cookies through your browser settings.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers, such as payment processors and hosting providers, who help us operate our services, subject to appropriate confidentiality and data protection obligations. Our website may also contain links to external sites; DaybookPro is not responsible for the privacy practices of any external websites.

6. Data Security

We take reasonable technical and organisational measures to protect the information we hold from unauthorised access, loss, or misuse.

7. Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below.

8. Contact

If you have any questions regarding this Privacy Policy, please contact us at info@daybookpro.co.uk.